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USEFUL INFORMATION
​
OPENING HOURS
MONDAY 09:00 - 18:30
TUESDAY 09:00 - 18:30
WEDNESDAY 09:00 - 18:30
THURSDAY 13:00 - 18:30
FRIDAY 09:00 - 15:00
SATURDAY CLOSED*
SUNDAY CLOSED
*appointments available on request
PAYMENT OPTIONS
Cash, card and BACS payments accepted. BACS must be made in advance of the apointment and not following the appointment.
PARKING
Parking is available onsite on the driveway. Please do not block in any vehicles at the bottom of the driveway. Alternative roadside parking is available on Wood Lane or Finchfield Avenue.
FAQS
Wear something comfortable, or bring along something comfortable to change into if you are coming straight from work. Be mindful that there could be some residual oil on your skin following the treatment. Depending on the time of year or time of day it might be advisable to bring a warmer layer to wear following your treatment.
WHAT SHOULD I WEAR?
WHAT OIL IS USED?
During massage treatments organic grapeseed oil is used. Pre-blended massage oils are also available, these contain a pre-blended mix of carrier oils and essential oils. Pre-blended massage oils can enhance the benefits of a massage, however they may not be appropriate for everyone. Pre-blended oils are not suitable for all clients and will only be offered when there are no contraindications.
Whether you eat before a massage treatment is likely to depend on the time of your appointment. If you are eating shortly before a treatment, it is recommended to have a light meal only.
SHOULD I EAT BEFOREHAND?
HOW MUCH
CLOTHING WILL I
HAVE TO REMOVE?
At Serenity Therapy only the areas being worked on will be exposed, the rest will remain covered with a towel at all times. The clothing which needs to be removed will depend on the areas being worked on. For upper body massages (including back, neck and shoulders) you will be asked to remove all top half clothing. For lower body massages you will be asked to remove trousers and skirts, but never underwear. For full body treatments you will keep your underwear on but all other clothing will need to be removed. Clients must wear underwear (knickers, briefs, boxers, shorts) for the full duration of the treatment.
WHAT HAPPENS IF I
FALL ASLEEP?
Clients frequently fall asleep during the treatment, it is nothing to feel concerned or embarrassed about. If you are asleep when the treatment finishes the therapist will gently wake you to inform you that the treatment is finished.
IS THERE A TOILET
I CAN USE?
Yes, you are free to use the toilet before, during or after your treatment. The toilet is located next to the treatment room.
WILL THE THERAPIST
LEAVE THE ROOM
WHILST I UNDRESS?
Yes, following the consultation the therapist will leave the room whilst you get undressed and get comfortable on the couch.
SHOULD I TALK
DURING THE
TREATMENT?
If you would like to talk during the treatment then you are very welcome to, but there is no expectation to make conversation. Some clients enjoy the talking element of a massage, whilst others prefer to stay quiet. Do what feels right for you.
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